Returns & Exchanges

If you are not satisfied with your order, please contact us to request a return.

You have up to 30 days of the original purchase to return or exchange (time limit exceptions may be made for orders outside of the UK at our discretion). Items must be returned to us as new, with all original packaging. By law, We must provide goods that are of satisfactory quality, fit for purpose, as described at the time of purchase, in accordance with any pre-contract information We have provided. If any Goods you have purchased do not comply and for example, have faults or are damaged when you receive them, or if you receive incorrect (or incorrectly priced) Goods, please contact us as soon as reasonably possible to inform Us of the fault, damage or error, and to arrange for a refund, repair or replacement.  

In each case, providing us with your name, address, email address, telephone number, and Order Number.  Any refunds due to you as a result of such cancellation will be paid to you as soon as is reasonably possible and in any event within 30 days of the date on which the contract is canceled.

Post:  Returns - AppleRoc Ltd - 67 Chester Road -  Northwood - HA6 1BG - UK